FAQs

WARNING - This site is for adults only!

This web site contains sexually explicit material:

Please carefully read the following before entering thelisaann.com (the “Website”).

This Website is for use solely by responsible adults over 18-years old (or the age of consent in the jurisdiction from which it is being accessed). The materials that are available on the Website may include graphic visual depictions and descriptions of nudity and sexual activity and must not be accessed by anyone who is younger than 18-years old. Visiting this Website if you are under 18-years old may be prohibited by federal, state, or local laws.

By clicking "I Agree" below, you are making the following statements:

- I am an adult, at least 18-years old, and I have the legal right to possess adult material in my community.

- I will not allow any persons under 18-years old to have access to any of the materials contained within this Website.

- I am voluntarily choosing to access the Website because I want to view, read, or hear the various materials which are available.

- I do not find images of nude adults, adults engaged in sexual acts, or other sexual material to be offensive or objectionable.

- I will leave the Website immediately if I am in anyway offended by the sexual nature of any material.

- I understand and will abide by the standards and laws of my community.

- By logging on and viewing any part of the Website, I will not hold the owners of the Website or its employees responsible for any materials located on the Website.

- I acknowledge that my use of the Website is governed by the Website’s Terms of Service Agreement and the Website’s Privacy Policy, which I have carefully reviewed and accepted, and I am legally bound by the Terms of Service Agreement.

By clicking "I Agree - Enter," you state that all the above is true, that you want to enter the Website, and that you will abide by the Terms of Service Agreement and the Privacy Policy. If you do not agree, click on the "Exit" button below and exit the Website.

I AGREE - ENTER EXIT

Questions

How do I cancel my membership?

Before you reach out to us the webmasters, you can cancel your membership yourself. On the bottom of this page and any page on the website you will see billing support. Clicking on the related billing processor name, will take you to their website. One you are at their website, you will be asked to provide two of three parts of information (you only need two, to cancel your membership). This would normally be Username, email and membership or debit / credit card number. You only need to enter two, so if you have lost you debit card, or you do not have to hand, you are able to cancel with your username and email. Submit it, and that is it, you are now cancelled, it is simple and quicker than everything you just read here, and more to thew point you will know it is cancelled. If there are any major issues, then please reach out to us, but please understand it is quicker for you to cancel your own membership, yourself.
No Right Click On My Mac Product

If you use a Mac of any kind and your mouse, trackpad, or other input device doesn't include a right-click button or other way to perform a right click, just hold down the Control key on your keyboard while you click and that will enable you to download videos.
What do I do if I find videos not working?

Please use the Message Webmaster link at the top and let him know.
Where Are The Extra Sites?

The Bonus Sites included with your membership of the other porn stars? Your same username and password will give you access directly to KortneyKane.com which has a Bonus Sites section for accessing all sites.
Who Reads the Direct Messages?

Direct messages are often checked, we read your messages, in all cases Dark Reach staff have access to your messages, in some case a webmaster from the studio will also read you message. Where it is necessary, message will be forwarded on to performer and models. If you are going to send a negative email to a model or performer, they will not get it, so save your time and energy. However, we do encourage constructive feedback, ideas and suggestions if you wish to make them.
Where are My Comments?

All comment is moderated on the website, so if you have left a comment, we will check it before it is approved. If you wish to bring are attention for broke galleries and videos, we have a reporting tool on those pages, just hit the report button and we will fix it ASAP. If you dislike a gallery or video, OK that does happen, remember what you dislike, someone else will enjoy and we must provide content for all our different users tastes, please just move on, and find something you do enjoy.